OVERVIEW
Welcome to Carlson Gracie Thalang Phuket! The terms “we”, “us” and “our” refer to Carlson Gracie Thalang Phuket. Carlson Gracie Thalang Phuket operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Carlson Gracie Thalang Phuket is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

1. Accounts and Registration

1.1. When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. 1.2. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. 1.3. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

2. Membership Terms

These terms specifically govern the purchase and use of membership services offered through the Service.

2.1. Nature of Membership

A membership grants you access to certain exclusive content, features, or discounts on the Service for the duration of the purchased subscription period.

2.2. Billing and Renewals

Membership fees are billed in advance on a recurring Monthly basis, as specified at the time of purchase. Your membership will automatically renew unless you cancel it at least 24 hours before the end of the current billing period.

2.3. NO REFUNDS POLICY FOR MEMBERSHIPS

ALL MEMBERSHIP PURCHASES ARE FINAL. You acknowledge and agree that all fees paid for memberships, including initial and recurring charges, are non-refundable and non-transferable, regardless of the reason for termination, cancellation, or lack of use. No exceptions will be made to this policy, even if the membership is canceled immediately after purchase.

3. Product Sales (Clothing)

These terms specifically govern the purchase of physical goods (clothing and apparel) from the Service.

3.1. Order Acceptance

All orders placed through the Service are subject to our acceptance. We may refuse to accept or fulfill any order at our discretion.

3.2. Product Descriptions

We attempt to be as accurate as possible in the descriptions and pricing of the products. However, we do not warrant that product descriptions or other content of the Service are entirely accurate, complete, reliable, current, or error-free.

3.3. Pricing and Payment

All prices are listed in Thai baht and are subject to change without notice. By submitting an order, you represent and warrant that you are authorised to use the designated payment method.

3.4. Shipping and Delivery

We will arrange for shipment of the products to you. Title and risk of loss for the products pass to you upon our delivery to the carrier. Shipping times are estimates and not guaranteed.

3.5. Returns and Exchanges (Clothing Only)

ALL SALES OF PHYSICAL CLOTHING ITEMS ARE FINAL. We do not offer returns, exchanges, or refunds on any clothing or apparel items, except where required by applicable consumer law for defective goods. Please review size charts and product descriptions carefully before placing an order.

4. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Carlson Gracie Thalang Phuket and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Carlson Gracie Thalang Phuket.

5. Limitation of Liability

In no event shall Carlson Gracie Thalang Phuket, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

6. Governing Law

These Terms shall be governed and construed in accordance with the laws of Thailand, without regard to its conflict of law provisions.

7. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.